CAGE CARE

How to maintain parrot cages?

Regular cleaning and inspection ensure your parrot's cage remains a safe and cozy environment.

What materials are safe?

Safe materials include stainless steel, untreated wood, and non-toxic plastics that ensure your parrot's safety. 

Why is a cozy cage important?

Choosing the right size cage is crucial for your parrot's comfort, allowing them to move freely and play. 

What size cage do I need?

Clean the cage weekly to maintain hygiene and comfort for your parrot, ensuring a healthy living space.

How often should I clean?

A cozy cage reduces stress and promotes well-being, allowing your parrot to feel safe and secure. 

ORDER INFORMATION

When the order payment is taken of my bank account?

If you choose manual bank transfer, the payment isn’t taken automatically at checkout. Instead, you’ll receive our bank details after placing your order, and you can make the transfer directly. Your order will be confirmed once the payment is received in our account.

What should I do if I receive a damaged or wrong product?

If your order arrives damaged or isn’t the item you purchased, please contact us right away. We’ll arrange a replacement or return at no extra cost to you. Just share a photo of the issue so our team can sort it quickly and make it right.

Can I change or cancel my order?

Yes, you can. If you’d like to change or cancel your order, please reach out to us as soon as possible after placing it. If your order hasn’t been shipped yet, we’ll be happy to update or cancel it for you. Once it’s on the way, changes or cancellations may not be possible.

What is ``package tracking`` in my orders?

Package tracking lets you follow your order’s journey from our store to your doorstep. Once your order is shipped, you’ll see a tracking link in your account or email, so you always know where your package is and when it will arrive.